Major promoted three team members – Tom Costello, Serge Raymond and Ryan Pintar – to sales leadership roles across North America and international markets.
Costello was named Central and Southeastern U.S. regional sales director, Raymond was promoted to regional sales director for Canada and the Northeastern U.S., and Pintar takes over as Western U.S. and international regional sales director.
The appointments went into effect earlier this year and are designed to improve responsiveness, strengthen dealer support and enhance service for customers worldwide, according to Major.
“As our customers’ needs evolve across the U.S. and global markets, we’ve made the strategic decision to promote three of our team members into leadership roles that directly enhance how we support them,” says Bernard Betts, president of Major. “These team members bring deep industry expertise and a strong understanding of customer challenges, enabling more responsive service, stronger technical guidance and more tailored solutions. Their new positions reflect our commitment to strengthening our relationship with our customers and ensuring high-quality support across every market we serve.”
In Costello’s new role, he will focus on strengthening dealer partnerships, supporting customers and expanding Major’s presence across the Central and Southeastern U.S. With more than 25 years of experience in the aggregates industry and more than 10 years at Major, the company says Costello understands his customers’ operations and the challenges they face every day, giving him a strong background from which to support their operations in his new role, according to Major.
“Strong dealer partnerships are critical to helping our customers meet their production goals,” Costello says. “In this role, I’m focused on improving response times and communication to ensure both dealers and producers have the support they need to keep operations running at peak performance.”
Having spent 26 years with Major, Raymond has worked his way up from a plant worker to a leadership position overseeing three territory managers. Raymond remains active in the aggregates industry as president of the events committee for the Québec Road Builders & Heavy Construction Association and as a speaker at events hosted by the Professional Aggregates Producers Association.
“Our customers rely on knowledgeable support and straightforward guidance,” Raymond says. “My goal is to equip our sales team with the technical expertise and resources they need to help producers make informed screen media decisions and get the most out of their screening operations.”
Pintar, who currently serves as senior director for customer service, adds the responsibilities of regional director of Western U.S. and international sales. Major says Pintar has promoted process efficiency and customer satisfaction throughout his time with the company.
“Expanding our global presence relies on customers being able to access Major screen media faster and with more consistent support, no matter where they operate,” Pintar says. “By strengthening our sales team’s presence, we’re helping producers reduce downtime and keep their operations running seamlessly.”