John Deere debuted new user capabilities within its John Deere Operations Center, which the company says are designed to enhance on-the-job convenience and expand customer accessibility to machine data.
Customers utilizing Operations Center can now benefit from streamlined parts ordering through the newly integrated Shop.Deere.com feature, the company says.
“We are continuously evolving John Deere Operations Center to simplify and enhance our customers’ digital experience,” says Katie Voelliger, product marketing manager at John Deere. “Customers can review, create and save factory-recommended or customized maintenance plans within Operations Center and manage all equipment maintenance in one convenient location.”
According to John Deere, its streamlined management process allows users to plan maintenance intervals, order parts online and monitor machine health efficiently in near real time, all through one interface. This, in turn, increases uptime through better management of preventative maintenance for equipment fleets, the company adds.
Within Operations Center, fleet managers can also log completed maintenance tasks with details such as costs, photos, documents, repair notes and service history to support machine lifecycle management. Customers and their approved John Deere dealers or preferred service providers can jointly monitor and manage maintenance plans, helping to streamline communications for more productive operations.
Additionally, customers utilizing the John Deere Equipment Mobile app can use the new Shop.Deere.com feature to order parts from a variety of customer platforms.
Related: SmartDetect debuts for John Deere production-class loaders